Insight:
Agentic AI

For many organisations, agentic AI promises a fundamental change in how systems autonomously make decisions and perform tasks. Companies can automate processes that previously required human intervention by equipping AI with more autonomy. This is why we focus on agentic AI in a separate insight.

Many organisations still experiment with traditional AI applications that mainly respond to input. Agentic AI goes further by independently pursuing goals and coordinating complex tasks. The technologies use models that not only make predictions but also take action within set frameworks. This shifts the role of AI from a tool to an active partner in business processes.